Which of the following best defines the performance view for Queues?
Which of the following best defines the performance view for Queues?
The performance view for Queues is used to view real-time and historical metrics, such as service level %, abandon %, customers waiting, and active agents. This provides a comprehensive overview, combining both real-time and historical performance data.
C is the correct answer https://help.mypurecloud.com/articles/queue-performance-detail-view/