Number plan determines how many and which digits are necessary for call routing.
Number plan determines how many and which digits are necessary for call routing.
A number plan determines how many and which digits are necessary for call routing. This involves defining the structure and format of phone numbers within a telecom network, ensuring the correct digits are used for the successful routing of calls to their intended destinations.
A Genesys Cloud automatically provides a set of default number plans. These default number plans are sufficient for most users. To add a number plan to a site, complete the Add a number plan procedure. To test destination phone numbers, complete the Test destination phone numbers with the call simulator. https://help.mypurecloud.com/articles/number-plan-information/