Genesys Cloud CX recommends that you deploy Edges in an N+1 configuration.
In the event that an active Edge fails or goes offline for routine maintenance, this configuration ensures that you can:
Genesys Cloud CX recommends that you deploy Edges in an N+1 configuration.
In the event that an active Edge fails or goes offline for routine maintenance, this configuration ensures that you can:
Deploying Edges in an N+1 configuration ensures high availability and redundancy. In the event that an active Edge fails or goes offline for maintenance, this configuration is designed to ensure that all types of calls, both automatic call distributor (ACD) calls and non-ACD calls, can be placed and received without interruption.
Correct Answer is A https://help.mypurecloud.com/articles/edge-redundancy/