Which of following file formats are available to export a report? (Choose three.)
Which of following file formats are available to export a report? (Choose three.)
The file formats available to export a report are .xls, .xlsx, and .pdf. These are common formats used for exporting documents, spreadsheets, and formatted text documents. Formats like .doc and .docx are generally used for word processing software and are not as commonly supported for exporting reports.
Current versions of Genesys Cloud only allow CSV and PDF exports. Old Genesys Cloud versions are XLS, XLSX, and PDF.
Embarrassing this is still on the certification test, it does not match current product or current training. WTF Genesys. I agree with those below, the old product (that this test was written for): BEF (Excel and PDF)
BEF - .doc isn't possible
Excel and PDF, .doc is not possible