Amelia is changing departments within the organization and has a new manager. Currently, Genesys Cloud CX is not synchronized with the HR systems.
What steps should you take to update her reporting structure in Genesys Cloud CX?
Amelia is changing departments within the organization and has a new manager. Currently, Genesys Cloud CX is not synchronized with the HR systems.
What steps should you take to update her reporting structure in Genesys Cloud CX?
To update Amelia's reporting structure in Genesys Cloud CX, you should update her manager in her profile. Since Genesys Cloud CX is not synchronized with the HR systems, manual updates are necessary. Updating her manager will automatically adjust her place in the hierarchy, including her peers.
The answer is B, if you update the manager Peers will update automatically.
B is correct
B is correct
B is the one