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Which feature enables a voice interaction to interrupt an email interaction?

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Utilization

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ACD Skills

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Emergency Routing

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Scripts

"}}]]}]]}],["$","div",null,{"className":"mx-auto max-w-[740px]","children":["$","details",null,{"className":"group","children":[["$","summary",null,{"className":"flex h-10 w-fit cursor-pointer items-center justify-center gap-2 rounded-full bg-brand px-8 font-heading text-sm font-medium text-white hover:bg-brand/90","children":[["$","span",null,{"className":"group-open:hidden","children":"Show Answer"}],["$","span",null,{"className":"hidden group-open:inline","children":"Hide Answer"}]]}],["$","div",null,{"className":"prose prose-sm prose-stone mx-auto mt-4 max-w-[740px] overflow-hidden pb-6 pt-2 md:prose-base","children":[["$","span",null,{"className":"font-medium","children":"Correct Answer: AC"}],["$","p",null,{"children":"Emergency Routing is the feature that allows a voice interaction to interrupt an email interaction. This functionality is essential in situations where urgent or high-priority communications need to take precedence over ongoing interactions."}]]}]]}]}]]]}],"$L24"]}]}]]

GCP-GCX Exam - Question 6

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