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GCP-GCX Exam - Question 39


Which of the following statements about WebRTC phones is incorrect?

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Correct Answer: D

A WebRTC phone relies on an internet connection to function, as WebRTC (Web Real-Time Communication) requires a continuous connection to exchange data between the browser and the cloud. Therefore, it cannot be used when disconnected from the Cloud.

Discussion

4 comments
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katyakashaOption: D
Apr 6, 2023

D https://help.mypurecloud.com/articles/about-genesys-cloud-webrtc-phones/

SenkiseOption: D
Feb 11, 2023

correct

BP_123Option: D
Apr 1, 2023

D is correct

losadamsOption: D
Jan 4, 2024

A, B Genesys Cloud supports the WebRTC technology with the Genesys Cloud WebRTC phone. The Genesys Cloud WebRTC phone runs right from your browser and as such there are no special hardware requirements or additional software to download or install. You simply enable the Genesys Cloud WebRTC phone and you can immediately use it to make and receive calls. https://help.mypurecloud.com/articles/webrtc-overview/

irishrover1989
Jan 5, 2024

The question is which is incorrect, so D is the right answer