GCP-GCX Exam QuestionsBrowse all questions from this exam

GCP-GCX Exam - Question 124


On Genesys Cloud CX, the DNIS can only be a number or a Genesys Cloud CX user name.

Show Answer
Correct Answer: B

The statement 'On Genesys Cloud CX, the DNIS can only be a number or a Genesys Cloud CX user name.' is false. DNIS (Dialed Number Identification Service) is typically associated with numbers, but Genesys Cloud CX, an advanced contact center platform, supports multiple forms of DNIS, including numbers, user names, and potentially SIP addresses or devices. Therefore, it is not limited to just numbers and user names.

Discussion

1 comment
Sign in to comment
dc2e0a3Option: B
Jul 8, 2024

The DNIS can be a number, Genesys Cloud user name, or SIP device.