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GCP-GCX Exam - Question 56


Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

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Correct Answer: BC

Genesys Cloud CX is fully supported on Firefox and Chrome. Fully supported means that all features and functionalities are available and work seamlessly on these browsers. Safari has limited support, meaning that not all features may be fully operational or guaranteed to work as intended. Therefore, the correct answers are Firefox and Chrome.

Discussion

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kikuri_sakekasuOptions: BC
Apr 2, 2023

I think this question is difficult to understand. https://help.mypurecloud.com/articles/genesys-cloud-requirements/ Full Support: Microsoft Edge Chromium,Chrome,Firefox Limited support: Safari

Ferrari23Options: BC
May 18, 2023

Everyone at Genesys training that wrote this test should be fired. This is their flagship certification?! WTF. ANOTHER question where the answers don't match their own training. Embarrassing company. Full support: Chrome — Requires current major release or one version previous. Chrome major releases occur monthly. Microsoft Edge Chromium — Requires current release. Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release Firefox scripts may not load unless AdBlocker or AdBlockPlus are disabled. https://help.mypurecloud.com/articles/genesys-cloud-requirements/

Ferrari23
May 18, 2023

Limited support Safari — Requires current release.

LouisNguyenOptions: BC
Nov 23, 2023

Full support Chrome — Requires current major release or one version previous. Chrome major releases occur monthly. Microsoft Edge Chromium — Requires current release. Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release

MannyROptions: BC
Mar 1, 2024

Currently Firefox, Edge and Chrome. Partial support on Safari

SGV94Options: BC
Mar 4, 2024

Chrome and Firefox Notes: Firefox and Chrome update themselves automatically. Versions of Firefox and Chrome are only an issue if the customer’s IT department restricts automatic updates. Running Microsoft Edge in IE compatibility mode is not supported.