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GCP-GCX Exam - Question 23


Profiles can contain various types of information about people in the organization.

Why it is essential to have employees complete their profile information?

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Correct Answer: A

Having employees complete their profile information is essential because searches performed in the Genesys Cloud CX suite use information in the profile to return appropriate results. This ensures that the search functionality within the system is effective and accurate, providing relevant information about people in the organization.

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mastercopyOption: A
Jul 17, 2023

Option A is the correct answer

547993aOption: A
May 16, 2024

A is the correct answer