Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)
Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)
Genesys Cloud CX provides several add-on options to enhance its core capabilities. These add-ons include AI, which brings advanced artificial intelligence features; Digital, which encompasses tools for digital engagement across various channels; and Workforce Engagement, which offers capabilities for managing and optimizing the workforce. Virtual Reality (VR) and Human Capital Management are not standard add-on options for Genesys Cloud CX.
ACE are the correct options. https://www.genesys.com/pricing
Exact , ACE is answer
AI, WFM of course and Digital.
Digital is called Voice now.
https://help.mypurecloud.com/articles/genesys-cloud-add-ons/ The following add-ons are mentioned: Genesys Cloud CX digital add-on Genesys Cloud CX WEM add-on Genesys Cloud CX AI Experience Therefore the right answer should be ACE
https://www.genesys.com/pricing
That's the correct answer
ACE IS THE CORRECT ANSWER https://www.genesys.com/en-sg/digital-wem-pricing-add-on
https://www.genesys.com/capabilities
ACE is the correct answer