Select the features available in Genesys Cloud CX Architect. (Choose three.)
Select the features available in Genesys Cloud CX Architect. (Choose three.)
Genesys Cloud CX Architect allows users to play pre-recorded messages, convert text to speech, and receive and route calls. These features are integral to the functionality of Architect, facilitating efficient call management and dynamic content delivery during interactions.
A, B, and E are the correct answer.
A-B-E are the correct responses
https://help.mypurecloud.com/articles/architect-features/
A, B, and E are the correct answer
AB AND E
A, B and E are corrects
THESE R CORRECT ONE
are the correc answer
A, B, E
Main Features of Genesys Cloud Architect are to play prerecorded messages, receive inbound calls, and route inbound calls to queues, dynamically convert text to speech and to transfer calls to an agent, operator, or queue.
A,B,E is correct answer, YOu can't configure Queues in Architect.
Architect to complete the following actions: Play prerecorded messages, receive inbound calls, and route inbound calls to queues. Look up information in a database, pass control to a submenu, or perform dozens of call control operations. Transfer calls to an agent, operator, or queue. Dynamically convert text to speech. Offer a submenu. Search an employee directory, and more.
A, B, E