What is the maximum file size that can be uploaded onto Genesys Cloud CX?
What is the maximum file size that can be uploaded onto Genesys Cloud CX?
The maximum file size that can be uploaded onto Genesys Cloud CX is 2 GB. This is specified in the platform's documentation regarding supported file types and upload limits.
You can upload any type of file to Genesys Cloud Documents. The maximum file size is 2GB. For more information, see About supported file types.