Phone redundancy extends to include call survivability - Even when the connection to the Edge is lost, it prevents active calls from getting disconnected.
Phone redundancy extends to include call survivability - Even when the connection to the Edge is lost, it prevents active calls from getting disconnected.
Phone redundancy does not include call survivability. If the connection to the Edge is lost, active calls are disconnected.
https://help.mypurecloud.com/articles/phone-redundancy/ Note: Phone redundancy does not include call survivability. Active calls disconnect if the connection to the Edge is lost.
correct Answer -B
B is correct
Phone redundancy does not include call survivability. Active calls disconnect if the connection to the Edge is lost.
the answer is False
Phone redundancy does not include call survivability. Active calls disconnect if the connection to the Edge is lost. B is correct
Call survivability is when the Edge loses internet connection with Genesys cloud