From the Interactions View, it is possible to access the details of only Inbound interactions.
From the Interactions View, it is possible to access the details of only Inbound interactions.
Not sure, can we use filter, so we can only see inbound interaction only?
you can see all interactions, inbound and outbound
the question is... IS IT POSSIBLE? to view inbound interaction only on the interaction view. Is it possible or not, from what I know it is possible using the interaction filter, choose only the inbound interaction
You can see inbound and outbound.
interaction view, only inbound can access the details.
I think it's a question about filtering on the interactions report.
you can access the details of all types of interactions, not just inbound ones.
Trick question, it is possible with filter assigned, so A.