An LTM Specialist configures two LTM devices in a high-availability pair with trusts established and device groups configured properly using network failover. After several months, the LTM Specialist notices that changes made to one LTM device do NOT cause the synchronization status to update to "changes pending," and this device does NOT synchronize with the device group.
Which two steps should the LTM Specialist take to identify the issue? (Choose two.)