An end user is experiencing performance issues on their device after the EPM Agent had been installed on their machine. What should the EPM Administrator do first to help resolve the issue?
An end user is experiencing performance issues on their device after the EPM Agent had been installed on their machine. What should the EPM Administrator do first to help resolve the issue?
The first step the EPM Administrator should take to resolve performance issues is to verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and ensure that CyberArk EPM has been excluded from the 3rd party security solutions. This helps to prevent conflicts between the EPM Agent and other security solutions, which can often be the cause of performance issues.
A confirmed : https://cyberark-customers.force.com/s/article/EPM-User-is-experiencing-slowness-while-the-EPM-Agent-is-installed-on-the-endpoint
probably A is correct
A is correct
D is correct. The question is what should the admin do FIRST. If you can uninstall or disable the AV, yes.. if NOT.. then proceed to A answer
The answer is A.