A user has successfully conducted a short PSM session and logged off. However, the user cannot access the Monitoring tab to view the recordings. What is the issue?
A user has successfully conducted a short PSM session and logged off. However, the user cannot access the Monitoring tab to view the recordings. What is the issue?
The issue lies in the user's group membership. To view PSM recordings, the user must be a member of the PVWAMonitor group. This group has the necessary permissions to access the Monitoring tab and view session recordings. Without this membership, the user would not have the required access rights, which explains why they cannot view the recordings.
Users must have the View Audit authorization in the Safe where the recordings are saved or they must belong to the Auditors group. Ref: https://docs.cyberark.com/Product-Doc/OnlineHelp/PAS/Latest/en/Content/PASIMP/Monitoring-Privileged-Sessions.htm