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Question 53

You receive this error:

"Error in changepass to user domain\user on domain server(\domain.(winRc=5) Access is denied."

Which root cause should you investigate?

The account does not have sufficient permissions to change its own password.

The domain controller is unreachable.

The password has been changed recently and minimum password age is preventing the change.

The CPM service is disabled and will need to be restarted.

Correct Answer: A

The error message 'winRc=5 Access is denied' indicates a permissions issue. The most likely cause is that the account does not have sufficient permissions to change its own password. This would prevent the changepass operation from succeeding and result in an access denied error.

Discussion

144d6ddOption: A

A. The account does not have sufficient permissions to change its own password. https://cyberark.my.site.com/s/article/CPM-can-login-and-verify-a-password-but-can-t-change-the-password-winRc-5-Access-is-denied DR

oheytherebudOption: A

https://cyberark.my.site.com/s/article/CPM-can-login-and-verify-a-password-but-can-t-change-the-password-winRc-5-Access-is-denied