Exam CWNA-107 All QuestionsBrowse all questions from this exam
Question 27

What is the final step in an effective troubleshooting process?

    Correct Answer: A

    The final step in an effective troubleshooting process is to document the results. This is essential because it helps create a record of the issues encountered, the steps taken to resolve them, and the final outcome. This documentation can be a valuable reference for future troubleshooting efforts and can help in identifying recurring issues, thereby improving the overall efficiency and effectiveness of the troubleshooting process.

Discussion
Cosmos12Option: A

Correct Answer is A CWNP Methodology includes the following: Identify the problem. Discover the scale of the problem. Define the possible causes of the problem. Narrow to the most likely cause. Create a plan of action or escalate the problem. Perform corrective actions. Verify the solution. Document the results.

EAGOption: A

A is answer as Cosmos12 has stated.

Khai89Option: C

The answer should be C 6. Document the problem and the solution. Troubleshooting best practices dictate that you document all problems, diagnostics, and resolutions. A reference help desk database will assist you in solving problems in a timely fashion should any problem reoccur. 7. Provide feedback. As a professional courtesy, always be sure to follow up with the individual(s) who first alerted you to the problem.