You are troubleshooting a client issue on a Windows laptop. The laptop can see and connect to 2.4 GHz APs, but is does not even see 5 GHz APs. While evaluating the issue, you determine that this problem is happening for all of the laptops of this model in the organization. Several other tablets connect on channel
48 and channel 52 in the same work areas. What is the likely problem?
The issue is likely with the client drivers being faulty and needing an upgrade. Since other devices like tablets can connect to the 5 GHz channels in the same work areas, it indicates that the problem is not with the APs (access points) themselves or their configuration. This also rules out any problem with WPA configurations. Given that multiple laptops of the same model are experiencing the same issue, it strongly suggests a problem inherent to that specific model, which can often be related to driver issues that can be resolved through an update.
Should be B as the tablets are working