A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?
A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?
The most likely reason the user is having this issue is that the log-in script failed. Log-in scripts are used in corporate environments to map network drives and other resources dynamically upon user login. Since no other users have reported this issue and the user is located in the corporate office, the VPN or the file server being down are less likely causes. The script failure would affect only the specific user's session, preventing them from accessing the mapped network drives, which fits the problem description accurately.
D because it says " A user in a Corporate office" they don't need to vpn into the office in order to access the network resources.
I've had to deal with many associates who had this problem and turning on the VPN turned was the solution.
The most likely reason the user is having this issue is that the log-in script failed. A log-in script is a set of instructions that execute when a user logs into a computer. The log-in script can be used to map network drives to the user's computer, so the user has access to the files on the network. If the log-in script fails to execute, then the network drives will not be mapped, and the user will be unable to connect to them. It is less likely that the user is not connected to the VPN since other users have not reported any issues, and the file server is offline since other users would also be unable to access the network drives. A low battery is also an unlikely reason as it would not affect the user's ability to connect to network drives. Therefore, the failed log-in script is the most probable reason for the issue. The technician should troubleshoot the log-in script to resolve the issue.
The answer given here is confusing. If a user is in the office, why would he/she need to connect to the VPN?
The most likely reason the user is having this issue is D. The log-in script failed. Login scripts are used to perform specific tasks when a user logs into a computer or network. These scripts allow users to access network resources such as network drives. When the login script fails, the user will not be able to access these network resources. The other choices are not as likely because the user being connected to the VPN or having a low battery would not prevent them from accessing network resources, and the file server being offline would prevent all users from accessing the network drives, not just one.
He is in the Office. A VPN-Problem can only avoid him from connect to the Network drives, if he is remote (at home or f.e. in a hotel)
Many corporations use a "login script" which auto-runs upon windows login. It primarily maps the network drives based on the user's access level. It also maps network printers based on facility location. One would think the answer would be "A" as you must be on the company network to connect to company shared resources, however the user is at a "Corporate Office" already. They're connected to the corp network by default. They don't require VPN unless they're at a remote location. The answer is obviously "D"
D is correct
in office no need vpn, so choose D
They are in the office
I can see D, but I *HAVE* seen this situation at my work, where users are connected to a backup wi-fi and need VPN. D uses actual A+ material though
As of April 2024 answer D has been changed to "files on the server are encrypted" Correct answer is A not connected to correct VPN Guaranteed pass CompTIA exams, AWS etc as well, Telegram @XenoMD
Can someone answer why it would be a vpn?
D. The log-in script failed.
The answer is "A" https://www.wccnet.edu/mywcc/faculty-staff/its/user-services/map-drive.php
That link is dead.
Has to be D. It says that the user is in the office.
Strange, it doesn’t mention a VPN at all, or the user being away from the office, I was assume it be “D”.