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Question 796

A user cannot connect to the network, although others in the office are unaffected. The network technician sees that the link lights on the NIC are not on. The technician needs to check which switchport the user is connected to, but the cabling is not labeled. Which of the following is the best way for the technician to find where the computer is connected?

    Correct Answer: D

    When a user's link lights on the NIC are not on, it indicates that there is no physical connection detected. Using a tone generator is the most effective way to trace the physical cable in this scenario because it allows the technician to directly follow the cable's path to the switchport. This method does not rely on the presence of an active network connection and is therefore reliable even when the NIC is not detected by the network.

Discussion
M_G_ZOption: D

I'm saying D. If the link lights aren't on the it may not be in the CAM table. Best option is to tone the line.

YorkieTeaTimeOption: D

D. tone generator

bdemps98Option: D

If the question said it was a new user then for sure D, but I could see why people would do C, however the problem with that is its not guaranteed to have it whereas if you use a tone generator the solution would be guaranteed. I think D is the correct option

kinny4000Option: C

If a cable is broken (possible), a tone generator will not be able to trace the signal all the way through the cable. The CAM table should still have memory of the MAC address associated with the device from the last time it connected. I feel like dumbtia wants us to say tone generator however as this type of question always comes up.

Hundo_954Option: C

C. Look up the computer's MAC address in the switch CAM (Content Addressable Memory) table. The CAM table on a switch maps MAC addresses to their corresponding switch ports. By looking up the MAC address of the user's computer in the CAM table, the technician can determine which switch port it is connected to. This is often the quickest method in a network environment to locate where a specific device is connected when the cabling isn't labeled.