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Question 2

DRAG DROP -

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

INSTRUCTIONS -

Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Select and Place:

    Correct Answer:

Discussion
TheLaw433

First case = Leave empty Second case = Fuser Third case = Leave empty Last Case = Rollers - Guys you should only choose 2 Options here, cuz there's only 2 problems where you need to solve, the first being the print have smudges so its a fuser issue and you have to place in second box. The second issue is papers keep getting stuck on large documents, and the legal paper is bigger than letter so you put rollers in last case. Thats it!

Mango7

so which one is first case and which one is second case? thanks

Lord_Giggs

It''s not Fuser you totally WRONG! You'll get people fail this simulation. Its Toner instead of. the rest is correct.

yunero

I will answer fuser in the exam unless you provide an explanation instead of calling out others that they are wrong. The fuser causes smudges when it's not heating/working properly. The ink is going to come out wet and smudged

Offbrand

Exacty. He wasn't ppl to fail

FulcrumActual

The answer is most definitely fuser. Smudging in a laser printer is a direct result of the fuser not adequately melting the toner onto the paper. When this happens, the paper comes out of the printer with un-melted toner on it and then smudges when handled.

MontyQ

I literally did this question yesterday in class with my teacher. I am in an IT program. The toner is not the issue, it's not faulty toner. It's a fusing issue. It looks like it's not getting hot enough. Your heart is likely in the right place, but you are incorrect.

anotherpirate

Just FYI I had a different version of this PBQ on my 1001 exam. In the other version it says something about a problem with the color of the ink and paper getting stuck in the Duplexer. I picked toner for the top slot because this is clearly a laser printer, and put Duplexer in the slot above the two paper trays. I think those were right choices in that scenario, but I'm not 100% about if they were the right slots. Anyway, just be aware that the question can vary with this PBQ you can't exactly memorize the answer. That being said, it should definitely be fuser in this example, not toner. TheLaw433 has it right below.

oatmealturkey

I took the exam and this exact question was on it.

Dorotea

And the answer is correct?

tduke

"Output that smudges easily indicates that the fuser needs replacing." source The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101)

Pras97

I got this same question in my 1101 exam today! This was my answer: First case = Leave empty Second case = Fuser Third case = Leave empty Last Case = Rollers

Nil_Rab

I have my exam on next week i need your help in pbqs🙏

Lord_Giggs

This is wrong.

IDTENT

No it isn't wrong. Support your theory.

Sleezyglizzy

I passed the exam last night. If you don't have contributor access yet, i suggest getting it. Most of the questions I encountered were from 500-550, and it's around 50-60% of questions from this dump that was on the test. The hotspots and performance-based questions were spot on. There was one pbq with multiple laptops and phones that caught me off guard dealing with problem and solution. Hope this helps, and good luck nerds.

34001

i'll say rollers and toner

Aniekeme

This question was in my exam. Thank you exam topics

blockmarino

I'm just reading ComptiA Learning this is what they said: Toner not fused to paper—Output that smudges easily indicates that the fuser needs replacing.

vycapa

"Output that smudges easily indicates that the fuser needs replacing." source https://shorter.me/OfficialCompTIAACore1StudentGuide A+ Core 1 Student Guide (Exam 220-1101)

huzaifab

what would we put in for the other blanks if there were some other problems?

Hi_Im_New_Here

Empty Fuser Empty Roller

Hi_Im_New_Here

It wouldn’t be toner it would be fuser in that space according to Dean Cyber stimulation videos on Udemy

Gamadiki

Is the answer to this simulation Fuser or Toner. I have read through all info.. Final answer

MCalicci

Smudging or blurred text on printouts is often associated with issues related to the fuser unit or toner cartridge. First I'd check if the toner cartridge is not damaged or leaking, and if it doesn't need replacing, I'd inspect the fuser unit for any damage. For paper jams with oversized documents, I'd check the paper path for obstructions, examine the rollers for wear or debris, and then replace them if necessary.

Mona02

pls give correct for the second case - is it toner or fuser.. but the below the question , reveal the answer says the answer is toner.....

Vin0126

I'd go to Fuser. "Another piece of hardware in a laser printer that causes issues is the fuser. It is the component that fuses, or adheres, the toner to adhere to the paper. When it is not fusing correctly, toner can become smudged on the paper if non-fused toner sticks to the rollers." Reference: https://www.computerhope.com/issues/ch000938.htm