A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:
No Signal Input -
Which of the following describes the FIRST action that should be taken?
When a projector displays a 'No Signal Input' error message, it means that the projector is not receiving any input signal from the source device. The first action in troubleshooting this issue should be to check the video cable and replace it if necessary. This is because the problem is most likely related to a connection issue between the source device and the projector, such as a loose or faulty cable. Ensuring that the video cable is properly connected and functional is essential in diagnosing the issue before considering other potential problems.
The answer is D. The most common reasons you may be seeing the "No Signal" message: The projector and the source device are not connected correctly.
the projector screen shows the following error message: No Signal Input -. Answer is correct
what answer is correct?
Just because you used the provided cables doesn't mean you connected them properly and doesn't mean they are good, you don't know unless you check.
Check the video cable and replace it if necessary.
A technician should first verify that the projector is turned on. Therefore answer is A
It says “the projector screen shows the following error message” so doesn’t that rule out A since it’s already on and showing an error?
Verifying that the projector is turned on is certainly important, but it is less likely to be the issue in this scenario, as the user is seeing an error message on the screen. The error message indicates that the projector is receiving power and displaying an image, but it is not receiving a signal from the input source
I think the main difference here is that it states, "No signal input" and not "Unsupported signal error". Although the cables were provided, the error on the screens states there is something wrong with the signal transferring through those cables. So, I selected D. Please let me know what you think.
If a user creates a support ticket to report a conference room projector that does not work and the projector screen shows the error message “No Signal Input”, the first action that should be taken is to check the video cable and replace it if necessary. This is because the issue could be due to a connection problem, defective cables, or improper wiring from one item to the other. Option A is not the best solution as it is not related to the issue of the projector not receiving a signal. Option B is also not the best solution as it is related to the operating system and not the projector’s ability to receive a signal. Option C is not the best solution as it is related to the projector bulb and not the projector’s ability to receive a signal.
answer is B right?
Why not A? maybe the user forgot to switch the projector on?
because of this " the projector screen shows the following error message: " this can assume that the projector is already on.
The projector is projecting a message, so it must be on, and connected.
Check the video cable and replace it if necessary.
Provided cable by the manufacturer is being used hence B and not D
If the OS is not compatible with the output device hardware it will not see input from the OS or system
if it was an unapproved os the projector would probably give that warning instead. So D is the correct ans
A laptop can output display signal even at POST before OS loading, so it should not be the problem of OS.
I think it's D because the question specifically asks, "What is the FIRST thing you're doing?"
D Troubleshooting always start from the bottom to the top with basics step in this case Check the video cable at first is more rational providing the information at our disposal
I want anyone to please check the part of the question that says "even though the provided cable are being used", I think that part showed that the cable connection is not the problem but the next thing after cable checks.
The answer is B, Even the most common reason you may be seeing the "No Signal" Message, But the first thing to check we need to verify OS is compatible, Because of in the real issue and the mostly Win 10 can face the OS is not compatible or approved