Exam 220-1101 All QuestionsBrowse all questions from this exam
Question 504

Some keys on a user's laptop keyboard are sticking. Which of the following should the user use to clean the laptop keyboard?

    Correct Answer: B

    Compressed air is the appropriate tool for cleaning a laptop keyboard, especially for dealing with sticking keys. It helps to remove debris and dust that might be causing the keys to stick, reaching areas under the keys where manual cleaning might not be effective. It is commonly recommended for cleaning sensitive electronics as it does not introduce moisture, which could potentially damage the laptop.

Discussion
kennylthOption: B

A gas duster, also known as tinned wind or compressed air, is a product used for cleaning or dusting electronic equipment and other sensitive devices that cannot be cleaned using water. Gas duster can be used for cleaning dust off surfaces such as keyboards, as well as sensitive electronics in which moisture is not desired. When using gas duster, it is recommended to not hold the can upside down, as this can result in spraying liquid on to the surface.

EmmyrajjOption: B

interestingly, ChatGPT 4o says its B and also states that it is recommended by Comptia A+ to use compressed air. This is tricky.

e643de3Option: C

Because the keyboard is STICKY a cleaning wipe is the best option for cleaning a laptop keyboard. Cleaning wipes specifically designed for electronics can effectively remove dirt, dust, and debris from the keyboard without causing damage.

Phillyboy20_Option: C

Compressed air isn't the best option because the laptop is suffering from dirt. The problem is the key being stick which would require some liquid to remove the stick-ness.

KnightNightOption: C

C. Cleaning wipe user's laptop "keyboard are sticking"

igorclapa

But what if the issue is underneath the keys? You'll need compressed air for that.