After returning from vacation, a user is unable to connect to the network at the corporate office. Windows allows the user to log in; however, no internal or external websites are accessible when running a browser. The user's expected network shares are unreachable, and all websites attempted return the message, `Hmm, we can't reach this page.` Which of the following is the MOST likely cause of this issue?
If the user enabled airplane mode, it would disable all wireless connectivity, which would explain why they cannot connect to any network or website. Airplane mode specifically disables the network interfaces that are necessary to access the internet and internal network resources. This directly matches the user's symptoms of being able to log into Windows but unable to reach any web pages or network shares upon returning from vacation.
D is the answer
I really hate these questions. We have to assume a few things that are not clear. First it says the user returned from vacation, but does not say they took their laptop with them. Only based on answers in C and D can we assume the user had their laptop with them to which I say, was it really a vacation? Captive portal is possible but so is Airplane mode. User could have been using the laptop and connected to the wifi provided on the plane and went through a captive portal. But the last thing the user may have done was placed the laptop in airplane mode before they landed. Then again, you do have to stow away laptops during landing so I am not sure that Airplane mode may have been necessary. Regardless, I will still go with airplane mode.
This has nothing to do with captive portals. The right answer should be D. I even experienced this yesterday.
I'll be honest, I've encountered this issue many times on the job. Usually caused by the computer being disconnected from the corp network so long that it's no longer able to join the domain. The laptop is disabled in Active Directory, or has been removed entirely. This means it won't be able to connect to the corporate network, but the last logged in user should still be able to login to Windows because their credentials are cached on the HDD. I don't really see any of the answers as "correct" but it should be between A and D.
wait... how are they logging on to Windows if they're in airplane mode??? Its C
The credentials are stored locally on the HDD. As the last logged on user of this laptop, her credentials are cached. She's currently the only user that can login to this computer. Any other employees will not be able to, even if they have a windows user account stored on this laptop, because they weren't the last person to use it. The only exception would be the local admin account.
option D, "The user enabled airplane mode," is the closest to the correct answer. If the user enabled airplane mode on their device, it would disable all wireless connectivity, which would explain why they cannot connect to any network or website.
in the scenario, it is stated that the user's device allows them to log in to Windows, which suggests that the device is not in airplane mode or in a state where all wireless connectivity is disabled. Additionally, the symptoms described - the inability to access internal and external websites - are more consistent with a captive portal issue.
You can log into Windows with local access that does not require an internet connection.
RIGHT im thinking the same thing. You can be in the middle of the desert and log in to windows/your computer. That was there to throw us off most likely
while C is a possibility. D is much more likely.
C. The user connected to a captive portal while traveling is the most likely cause of this issue. A captive portal is a webpage that is presented to the user before they can access the internet. It is often used by hotels, airports, and other public Wi-Fi networks to authenticate users and accept terms and conditions. Connecting to a captive portal can cause the user's network settings to change, making it difficult to connect to the corporate network when they return. This would explain why the user is able to log in to Windows but is unable to access any internal or external websites.
It's possible, but I don't think it's the MOST possible. It's much more likely they turned on airplane mode while flying and never turned it back on
Lol straight off of ChatGPT
D is simple and clearly fits the situation. C can be true by assuming a lot of things. if the user connected to a captive portal which usually require DHCP settings, coming back assuming again that office requires static ip or some other conflict. in that case C can be correct. simple answer is D, i would choose both if i was asked to choose 2
correct answer is C
Captive Portal: When the user connected to a captive portal while traveling, it’s possible that their network configuration settings were altered or that the portal’s captive portal login page is interfering with their internet connectivity. Captive portals often require users to log in or accept terms and conditions before granting access to the internet. If the user didn’t complete this process or if the captive portal settings were misconfigured, it could explain why they can log into Windows but can’t access websites or network shares.