A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?
A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?
To start troubleshooting a computer that received a non-specific error after a scheduled restart, the best approach is to review the system event log. The event log provides detailed records of system events, errors, warnings, and other key information that can help identify the cause of the problem. By examining these logs, a technician can gather valuable clues about any issues that occurred around the time of the restart, making it easier to diagnose and address the root cause of the error.
The comptia troubleshooting steps put asking questions and reviewing logs as the first step: Identify the Problem.
When troubleshooting a computer that received a non-specific error after a scheduled restart, the best way to start is by: C. Reviewing the system event log. The system event log contains records of system events, errors, warnings, and other important information that can help diagnose issues on the computer. By reviewing the event log, the technician can identify any errors or warnings that occurred around the time of the restart, providing valuable clues about the cause of the problem.