A cloud administrator is reviewing the annual contracts for all hosted solutions. Upon review of the contract for the hosted mail solution, the administrator notes the monthly subscription rate has increased every year. The provider has been in place for ten years, and there is a large amount of data being hosted. Which of the following is a barrier to switching providers?
A barrier to switching providers is vendor lock-in. Vendor lock-in occurs when a customer becomes dependent on a single provider due to the high costs, complexity, or technical challenges associated with moving to a different provider. In this scenario, the large amount of data being hosted and the historical reliance on the provider over ten years make it difficult and potentially costly to switch to a new provider.
This should be obvious
B. Vendor lock-in: Vendor lock-in occurs when a customer becomes dependent on a single provider due to the high costs, complexity, or technical challenges associated with moving to a different provider. In this case, the large amount of data being hosted and the historical reliance on the provider make it difficult and potentially costly to switch to a new provider.