A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
The issue arises because both the new laptop and the old desktop are trying to use the same IP address, which causes a conflict. The comment indicates that the user requires a specifically allocated address before connecting to the software, implying that the software needs a particular IP address to function properly. The most likely solution is to remove the static IP configuration from the desktop. This will free up the specific IP address so the new laptop can use it without conflicts, aligning with the requirement for a specific address for the user.
If you set a pc to DHCP it would remove the static address in the process. Two birds one stone.
This would only set the DHCP for the laptop, but won't resolve the issue if the specialized software requires a specific IP address.
The question says the software "requires a specifically allocated (IP) address" to connect to the software and it seems like the old desktop has been assigned that specific static IP address. Since the desktop is old and probably being replaced by the new laptop, it should be configured to use DHCP instead so that the new laptop can be assigned that specific IP address as it will be used more often by the user.
*The question says the *user* (instead of software as u wrote it)
set the laptop to dhcp is not an option
Its C because: They need to remove the Static IP address form the Desktop AND configure the Laptop with that static IP address. Definatly NOT B Give the Laptop a DHCP address. So its C but it needs a bit more clarity in fairness.
Answer:C Explanation: The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
This is def it. Thanks!
C is the best option. If you set it to DHCP, it's completely fine, but you would have to update the exclusions. C is considered a better option so the way that It would prevent any conflicts. To ensure it's not causing any conflicts, make sure you update the exclusions on the DHCP server.
As setting the laptop to dhcp alone will not provide a specific address for the machine (need a reservation as well), B is incorrect. C is a better answer, the old desktop is changed to DHCP, the IP conflict is resolved and it also gives the new laptop a specific address.
Remove the static IP configuration from the desktop, As app need a specific address, New laptop can get that address. but before we have to change that address in old desktop, which may be will not in use anymore.
'the user requires a specifically allocated address' makes me choose C over B.
The "specially allocated address" is what pulled me towards C
Removing the static IP will remove the duplicate and in theory, fix the issue at hand.
to use software on Laptop you need static ip on laptop because software requires specific address. to avoid conflict of ip you have to remove static ip address from the old desktop pc
C ist correct. B is not a solution, because even when you use DHCP reservation for setting up a the specific static IP address for the laptop, the desktop will still have the same static IP address and the conflict of IP addresses will persist.
The key is in the wording...remove the static IP from the DESKTOP (old) so that the LAPTOP (new) can use the IP address without conflict.
Selected Answer: B The question never mentions that either the laptop or the desktop have static IP. It just says that both of them get the same error message. So, the only way would be to set it on DHCP to avoid conflicts and get the device's specific IP address.
To resolve the issue of receiving a message stating that the address is already in use when attempting to log in to specialized software, the technician should most likely perform the following steps: C. Remove the static IP configuration from the desktop.
B is the correct option, doing so will remove static address, set reservation in DHCP
When you set DHCP, also configure the reservation of the address you need. :)