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Question 314

A user calls the help desk to report being unable to reach a file server. The technician logs in to the user’s computer and verifies that pings fail to respond back when trying to reach the file server. Which of the following would BEST help the technician verify whether the file server is reachable?

    Correct Answer: D

    To verify whether the file server is reachable, the technician can use the traceroute command. Traceroute is a network diagnostic tool that allows you to trace the path that network packets take from one device to another. By running traceroute to the file server, the technician can see the sequence of devices and networks that the packets pass through on their way to the file server. This can help the technician determine if there is a problem with the network connection between the user's computer and the file server, or if the issue is with the file server itself.

Discussion
StellarSteveOption: D

Dee.... Deez Nu.......

JakeCharlesOption: D

To verify whether the file server is reachable, the technician can use the traceroute command (option D). Traceroute is a network diagnostic tool that allows you to trace the path that network packets take from one device to another. By running traceroute to the file server, the technician can see the sequence of devices and networks that the packets pass through on their way to the file server. This can help the technician to determine if there is a problem with the network connection between the user's computer and the file server, or if the issue is with the file server itself.

musimanOption: B

The answer should be B. Traceroute is used when you want to check to route through all the routers. But, in this question it's a fileserver. This is internal traffic and there aren't many routers in an internal network. So, Traceroute is not helpful at all. With forward chaining troubleshooting, you start with the workstation. In this case, you check it's ip address. If it's an APIPA address, you could have found the issue.

jeanj

you are over thinking this, use contax cluse, "BEST help the technician verify whether the file server is reachable" real world yes you are correct but for testing no

JB1705Option: D

netstat - to know the status of network ipconfig - to know ip,subnet,Default gateway and DNS sort of information nslookup - used to know the DNS information traceroute - to trace the route, what path data chose to reach

razan10Option: C

Nslookup

ibrahimshalabiOption: D

D Traceroute (or tracert in Windows) is a network diagnostic tool used to trace the route that packets take from one networked device to another. By running a traceroute from the user's computer to the file server, the technician can identify the path the packets are taking and where, if any, communication breakdown occurs. This can help pinpoint where the connection issue might be happening along the network path to the file server.