The battery life on an employee's new phone seems to be drastically less than expected, and the screen stays on for a very long time after the employee sets the phone down. Which of the following should the technician check FIRST to troubleshoot this issue? (Choose two.)
In the context of a phone's battery life and screen staying on for a long time, the first logical things to check would be the screen timeout setting and the screen brightness setting. Screen timeout determines how long the screen stays on when the phone is inactive, directly influencing battery consumption. High screen brightness also consumes more power. Checking and adjusting these settings can help address both the battery life issue and the screen staying on problem.
Use logic
Don't be self centered. Not everyone is tech informed.,
Both C and D if leave unattended will drain your phone battery boiii
CD, Keeping a screen on uses battery without a (screen timeout). Screen brightness all day would also eat up battery. All the other options have nothing to do with the battery life / consumption.