A network technician is troubleshooting VoIP calls that have jumbled and distorted audio. The network technician analyzes the voice VLAN traffic and determines packets on the voice VLAN are being received out of order. Which of the following network metrics are causing the VoIP issues?
The VoIP issues described, such as jumbled and distorted audio caused by packets being received out of order, are indicative of high jitter. Jitter refers to the variation in the time it takes for packets to travel from the source to the destination. When jitter is high, packets arrive at different times instead of in a steady stream, resulting in poor audio quality. Other metrics like bandwidth, latency, and delay do affect network performance, but they do not specifically explain packets being out of order in the mentioned context.
out of order/sequence = jitter