A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?
A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?
The correct approach for handling personal communication while on site is to respond to calls and text messages only when an emergency situation requires a response. Personal communications can cause distractions, impacting productivity and professionalism, particularly in a customer's location where maintaining focus on the task is critical. Limiting responses to emergencies ensures that the technician remains attentive to their work and client needs.
Avoid distraction. So C make sense.
When working remote especially unsupervised, being able to respond to calls and text is a form of communication especially if it's work related. It's in best practice to not respond/ answer when working with personal or customers. This just from experience working remote.
It said nothing about work related communication it states personal communication. Most jobs wont let you be on your phone all day answer calls/texts from friends and family. The answer is C
Definitely C
C make sense