A technician is working on a ticket for a user in the human resources department who received a new PC that does not connect to the internet. All users in human resources can access the internet. The technician can ping the PC from the human resources router but not from the IT network. Which of the following is the most likely cause of the issue?
The PC can ping the human resources router but not the IT network, which indicates that it has connectivity within its local network but cannot route traffic outside of it. This is typically caused by an incorrect default gateway. The default gateway setting is responsible for routing traffic from the local network to other networks, including the internet. If the default gateway is configured incorrectly, the PC will be unable to communicate with devices outside its local network, which matches the symptoms described.
this has to be D. it can ping the router on the same net or subnet but cannot connect outside the net IE routing problems bad gateway settings. correct me if wrong.
I would go with D
The fact that the technician can ping the PC from the human resources router but not from the IT network suggests that the PC might be on a different VLAN (Virtual Local Area Network). VLANs are used to logically separate devices on a network. If the new PC was not properly assigned to the correct VLAN, it would not be able to communicate with devices outside of its VLAN, hence the inability to connect to the internet.
C. Improper VLAN assignment.
id go with D