A user reports that a new, personally owned tablet will not connect to the corporate Wi-Fi network. The user is able to connect to the Wi-Fi network with other devices, and the tablet is running the latest software. Which of the following is the most likely cause of the issue?
If a user can connect to the Wi-Fi network with other devices and the tablet is running the latest software, the problem is not related to outdated drivers or software issues (ruling out C). Disabled location services (D) generally do not affect the ability to connect to Wi-Fi networks. Incorrect encryption settings (A) could potentially be an issue, but since the user can connect with other devices, it indicates that the network settings are correct. The most likely cause is a blocked MAC address, as some corporate Wi-Fi networks use MAC address filtering and might block devices that are not pre-approved.
I think it is B. blocked MAC. I don't like the wording, but it is possible to only allow approved MAC addresses for a corporate network. All others would be blocked.
It should be A. Blocked MAC cannot be applicable for a new device.
A is correct