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Question 128

A voice engineer is troubleshooting a phone issue. When a call is placed, the caller hears echoes of the receiver's voice. Which of the following are the causes of this issue? (Choose two.)

    Correct Answer: B, C

    Echoes in a voice call are often caused by speed mismatches and QoS misconfigurations. Speed mismatches can lead to improper synchronization in data transmission, which results in reflections and delays, causing echoes. Similarly, a QoS misconfiguration fails to prioritize voice traffic appropriately, leading to latency and delayed packets which can overlap and create an echo effect. Jitter and protocol mismatches are more likely to cause issues like choppy audio, but not typically echoes.

Discussion
StevenElev11nOptions: AC

- Jitter refers to the variation in the arrival time of packets, which can cause delays or disruptions in the delivery of audio or voice data. In the context of a phone call, jitter can cause the audio packets to arrive at the receiver at different times, leading to gaps in the audio and potential echoes. This is because some of the audio data may be repeated due to the receiver receiving the same audio packet more than once, resulting in an echo effect. - QoS (Quality of Service) misconfiguration can also lead to echoes by causing latency or delay in the transmission of audio data. QoS helps to prioritize network traffic, ensuring that voice or audio data is given priority over other types of traffic on the network. If QoS is misconfigured or not optimized properly, the voice data may experience delay or latency, leading to potential echoes or other audio artifacts. This is because the audio packets may arrive at the receiver at different times, causing overlapping audio and resulting in an echo effect.

fouserdOptions: AC

A & C) What Manzer said is a pretty good way to look at this question.

NisitaOptions: BC

Jitter refers to the variation in the delay of received packets. While excessive jitter can indeed impact voice quality and cause issues in VoIP (Voice over Internet Protocol) calls, it typically doesn't manifest as an echo problem. Jitter more commonly results in issues like choppy or garbled audio. Echoes in voice calls often occur due to issues related to network delays, packet reflections, or acoustic reflections in the physical environment, but they are not typically tied to jitter or QoS misconfigurations as the primary cause.

handcraft0093Options: BC

Echoes can be caused by speed mismatches in the audio processing pipeline, leading to delays and audio reflections. QoS can result in improper prioritization of voice traffic, causing latency and echo issues.

JakeCharlesOptions: AC

A. Jitter C. QoS misconfiguration

nate612

Can someone explain this?

Manzer

Jitter and Latency. Latency can be fixed with QoS.

CloudSecurityOptions: AC

A - Jitter and C - QoS: Are the most likely reason for echoes. B - Speed Mismatch would lead to link failure, so not the right answer

sigmarseiferOptions: BC

GPT 4.0 says Speed mismatch and QoS

[Removed]

Well GPT 4.0 is WRONG! It's A + C

osmasterOptions: BD

GPT says that Echo in a phone call can be caused by several factors, but the most likely causes in this context are: B. Speed mismatch: Speed mismatch can lead to packet loss or jitter, which can result in echo. If the data transmission rates on both ends of the call are not synchronized properly, it can cause issues with the voice stream. D. Protocol mismatch: A protocol mismatch can result in incompatibility between the two ends of the call, causing issues like echo. It's important that both endpoints of a call use compatible voice communication protocols. Other issues like Jitter, QoS misconfiguration, CRC errors, and encapsulation errors can also lead to voice quality problems, but they might not directly cause the specific symptom of hearing echoes of the receiver's voice.

cakepal

yeah keep using gpt and see where that gets you lmao

MitchFOptions: AC

GPT chat selects and explains: "The two causes of the issue where the caller hears echoes of the receiver's voice in a phone call are: (A) Jitter & (C) QoS: "Jitter: Jitter refers to the variation in the delay of received packets. In voice communication, jitter can cause parts of the audio to arrive out of order or at irregular intervals. This can lead to echo and other voice quality issues. QoS Misconfiguration: Quality of Service (QoS) misconfiguration can result in inadequate prioritization of voice traffic over the network. If other types of traffic are given higher priority, it can lead to delayed or dropped voice packets, causing echo and voice quality problems. Options (B) Speed mismatch, (D) Protocol mismatch, (E) CRC error, and (F) Encapsulation errors are not typically associated with the specific issue of the caller hearing echoes of the receiver's voice in a phone call."

shifu88Options: AC

Jitter is packet loss and due to latency - time it takes to receive transmission and usually associated with video/audio. QoS is a term in relation to real time services like VOIP