Exam 220-1102 All QuestionsBrowse all questions from this exam
Question 231

A user reports that the pages flash on the screen two or three times before finally staying open when attempting to access banking web pages. Which of the following troubleshooting steps should the technician perform NEXT to resolve the issue?

    Correct Answer: B

    Flashing pages or redirects on banking websites could potentially be caused by phishing attempts or malicious activity. Verifying the address bar URL is essential to ensure that the user is indeed accessing the legitimate banking website and not falling victim to a phishing attack. Sometimes, attackers create fake web pages that closely resemble legitimate sites to trick users into providing sensitive information. Therefore, verifying the URL is the necessary first step in troubleshooting this issue.

Discussion
MehsotopesOption: B

Verify in the address bar you are on the right page, check extensions & plug-ins (URL & HTML) You can check web statuses through the use of ping.

FootieprogrammerOption: B

B. Verify the address bar URL. Explanation: Flashing pages or redirects on banking websites could potentially be caused by phishing attempts or malicious activity. Verifying the address bar URL is essential to ensure that the user is indeed accessing the legitimate banking website and not falling victim to a phishing attack. Sometimes, attackers create fake web pages that closely resemble legitimate sites to trick users into providing sensitive information.

Jay23AmMonsIVOption: C

The URL being correct typically wouldn't cause flashing web pages; it's more about accessing the site. Correct Answer: Fluctuating or slow internet speeds can cause web pages to load improperly, resulting in flashing or reloading.

Jay23AmMonsIV

Completely disregard. Answer B is correct.