Scenario: A NetScaler appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a
Support ticket and the Engineer assigned to the case requested all the logs and configuration information from the NetScaler.
Which technical support tool can the administrator use to gather all the information on the NetScaler to send to the Support Engineer?
The correct tool to gather all the logs and configuration information from a NetScaler appliance for troubleshooting and sending to the Support Engineer is the 'Generate Support File' option. This option enables the administrator to collect comprehensive data, including logs and configuration files, which are essential for diagnosing and resolving issues.
Should be D
D should be the answer, https://docs.citrix.com/en-us/citrix-adc/12-1/system/basic-operations/generating-the-citrix-adc-technical-support-bundle.html