Scenario: The Helpdesk team is troubleshooting a printing issue. Users connect to print servers located in two different datacenters. The print servers host identical drivers and queues. Upon investigation, a Citrix Administrator finds that users can only print to one of the print servers successfully.
The network team informed the administrator that only Citrix-related traffic is allowed between the two Sites.
How can the administrator fix this issue?
To resolve the printing issue where users can only print to one of the print servers successfully, the administrator should create a printing policy that disables direct connections to the print server. This approach ensures that print jobs are routed via Citrix HDX, which is the only allowed traffic between the two sites according to the network team's configuration. By implementing this policy, the print jobs will travel through the Citrix environment, thereby enabling access to both print servers and resolving the connectivity problem.
Correct answer is D. Users can't directly connect to the second print server, but the Citrix servers can because that traffic is allowed. So a policy needs to be put in place to prevent direct connection to the print server from the user machines.
D is the correct answer. Referring to https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/reference/ica-policy-settings/printing-policy-settings/client-printers-policy-settings.html#direct-connections-to-print-servers disabling routes the printjoub via HDX from the XA Server to the client device. From there to the local print server. Especially when the print queues and names are identical as it is here.
Already it has been said only Citrix related traffic is allowed to the print servers 'A' should be right here!!!
The correct answer should be "D" as the VDA servers cannot directly access the print servers.
D is saying "disable direct connections to print server". According to your statement it is already "disabled". Then A should be correct.