Users are experiencing resets form the Intranet server website, which is load-balanced trough the NetScaler.
Which NetScaler tool can a Citrix Administrator use to troubleshoot the reset issue?
Users are experiencing resets form the Intranet server website, which is load-balanced trough the NetScaler.
Which NetScaler tool can a Citrix Administrator use to troubleshoot the reset issue?
To troubleshoot reset issues on a NetScaler, taking a packet trace with nstrace and analyzing it with WireShark is the most effective method. This approach allows for a detailed examination of the network traffic and helps identify the exact cause of the resets. Other tools, like the Event Viewer or nslog, may not provide all the necessary details to diagnose the problem accurately.
Ideally this should be nstrace. It will have reset codes. that will give idea for reset. nslog wont have details of cause of reset.