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Question 54

Scenario: A Citrix user is accessing a Windows 10 VDI machine using a personal laptop. The VDI is becoming unregistered frequently, which is making it difficult for the user to access it. In order to troubleshoot the issue, a Citrix Engineer is assigned to collect CDF logs.

On which two components should the engineer run Citrix Diagnostic Facility (CDF) control to capture the required logs? (Choose two.)

    Correct Answer: A, B

    To troubleshoot the issue of a VDI becoming unregistered, it is important to collect logs from the components directly involved in the registration process. These components are the Windows 10 VDI machine, as it is the affected endpoint, and the Delivery Controller, which is responsible for managing the registration status of the VDI. Logs from the personal laptop or the StoreFront server are not relevant to VDI registration issues.

Discussion
buster1294Options: AB

A & B seem more correct here. VDA registration occurs between the VDA (Win10 in this case) and the Delivery Controllers. Storefront or the endpoint have nothing to do with it.

JabberwolfOptions: AB

A and B. It specifically asks you to collect logs from the VDA and DDC https://support.citrix.com/article/CTX224308

rikiliOptions: AB

- C is wrong, StoreFront has nothing to do with machines registration. https://support.citrix.com/article/CTX136668 - A,B is correct.

EUC_PROOptions: AB

A and B is correct, as the VDA registers with the Delivery Controller. Therefore these are the components that you would troubleshoot.

RafatekaOptions: AB

A and B. It specifically asks you to collect logs from the VDA and DDC https://support.citrix.com/article/CTX224308

mco_wOptions: AB

A & B - the VDI registers with the Delivery Controller.

CSantosOptions: AB

A and B, Storefront will NOT be responsible for disconnecting the session after user got connected

hoortizrOptions: AB

A nd B is the correct answer because it says that is unregistered VDI

ErezbOptions: AB

It doesn't get logs from the Storefront like that

majkelOptions: AB

A & B it is obvious

tidus1991Options: AB

100% A & B, I confirm

ShekharctxOptions: AB

100 % A & B

JandreOptions: AB

A and B.