Scenario: A Citrix Engineer administering a Citrix Virtual Apps and Desktops environment is experiencing inconsistency with Virtual Delivery Agent (VDA) registration. After much investigation, the engineer determined the issue is resulting from intermittent problems with the Windows services on the VDA machine and the Delivery Controller.
Which set of Citrix services should the engineer troubleshoot to find the root cause?
To troubleshoot the inconsistency with Virtual Delivery Agent (VDA) registration, the engineer should focus on the BrokerAgent.exe and BrokerService.exe services. BrokerAgent.exe is the process associated with the Citrix Desktop Service running on each VDA, handling the communication between VDAs and Delivery Controllers. BrokerService.exe runs on the Delivery Controller and orchestrates the connections between VDAs and clients. Citrix.Host.exe is not relevant in this context as it deals with hypervisor connections.
"A" should be the answer as the citrix.host.exe is for the hypervisor. https://support.citrix.com/article/CTX139415
I would stick with A since this is the acutal name of the Citrix Desktop Service on the VDA is BrokerAgent.
A is the correct answer.
I believe the answer is correct! This issue has nothing to do with the hypervisor
it's A
BrokerService.exe is about connections from Endpoints to Desktops/Apps, while Citrix.Host.exe is about connections of hosts and hypervisor. https://support.citrix.com/article/CTX139415 I would go with B.
Thank you guys, I was wrong. The correct answer should be A. https://support.citrix.com/article/CTX136668