Scenario: A Citrix Administrator has received user complaints about issues connecting to the domain through the NetScaler using AAA. The administrator investigated the issue and found that the domain session cookie that was used during authentication is failing due to resolution issues.
What can the administrator do to fix the issue?
To resolve issues related to domain session cookies failing due to resolution issues, configuring DNS to assign authentication and traffic management virtual servers to Fully Qualified Domain Names (FQDNs) in the domain can help. This ensures that the DNS can properly resolve the necessary addresses, facilitating successful authentication and traffic management.
Does anyone have some documentation about this? I doubt the answer.
https://docs.citrix.com/en-us/netscaler/12/aaa-tm/authentication-virtual-server.html
https://docs.citrix.com/en-us/netscaler/12/aaa-tm/authentication-virtual-server/ns-aaa-setup-dns-con.html