A user calls the help desk and states that launching a pooled random desktop takes as long as five minutes.
Which Citrix Director report can a Citrix Administrator review to find out what might be causing the delay?
A user calls the help desk and states that launching a pooled random desktop takes as long as five minutes.
Which Citrix Director report can a Citrix Administrator review to find out what might be causing the delay?
To determine why launching a pooled random desktop takes as long as five minutes, the Citrix Director report that a Citrix Administrator should review is the Logon Performance report. This report will provide detailed information about the various stages involved in the logon process, including brokering, authentication, profile load, and group policy processing. Identifying delays in any of these stages can help pinpoint the cause of the slow logon times.
On Balance I'd agree it's C. The user is connecting to a pooled random desktop which indicates its a single session vda. This should rule out load or resource utilization issues. It's obviously not connection failure as the session loads, albeit slowly.