Which tool can a Citrix Administrator use to collect information to investigate issues with session performance?
Which tool can a Citrix Administrator use to collect information to investigate issues with session performance?
To investigate issues with session performance, the most suitable tool is HDX Monitor. It is specifically designed for session monitoring and provides detailed information about session performance metrics such as ICA latency and ICA round-trip time, which are crucial for diagnosing performance issues.
This is correct; currently on the phone with Citrix Support waiting for an upgrade to finish. Pop-quizzed the Engineer, they confirmed that this is the answer.
key here seems to be "collect". You can review session details with HDX Monitor but you cannot collect them
Yes - A is correct: https://support.citrix.com/article/CTX111961
B, HDX Monitor, as it is specifically designed for session monitoring. CDF and the other tools could be used, but the HDX/ is the easiest and quickest way.
A must be also correct. HDX Monitor can be used to get details about session performance (ICA latency, ICA RTT)
I agree with A - The Citrix Diagnostic Facility (CDF) is a framework and set of tools provided by Citrix for diagnosing and troubleshooting issues in Citrix environments. CDFControl collects these logs.
HDX Monitor is correct, coordinated with trainer.