In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)
In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)
An adoption campaign can identify expansion opportunities by surveying all end users for product feedback as it provides insights directly from users about their needs and potential interest in additional features or services. Additionally, providing free trial licenses for feature upgrades allows users to experience and realize the value of new capabilities, potentially leading to expanded use and adoption.
The answer correct B&E
I think B & E. Information on new features is never part of CX
Also aligns with the answers in question 88