Exam 820-605 All QuestionsBrowse all questions from this exam
Question 74

In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)

    Correct Answer: B, D

    An adoption campaign can identify expansion opportunities by surveying all end users for product feedback as it provides insights directly from users about their needs and potential interest in additional features or services. Additionally, providing free trial licenses for feature upgrades allows users to experience and realize the value of new capabilities, potentially leading to expanded use and adoption.

Discussion
jerjOptions: BE

The answer correct B&E

zmikepOptions: BE

I think B & E. Information on new features is never part of CX

zmikep

Also aligns with the answers in question 88