User report that they can no longer able to process transactions with the online ordering application, and the logging dashboard is displaying these messages.
Fri Jan 10 19:37:31.123 EST 2020 [FRONTEND] INFO: Incoming request to add item to cart from user 45834534858
Fri Jan 10 19:37:31.247 EST 2020 [BACKEND] INFO: Attempting to add item to cart
Fri Jan 10 19:37:31.250 EST 2020 [BACKEND] ERROR: Failed to add item: MYSQLDB ERROR: Connection refused
What is causing the problem seen in these log messages?