Which task drives advocacy with customer stakeholders?
Which task drives advocacy with customer stakeholders?
Creating a success story drives advocacy with customer stakeholders effectively because it showcases real-world results and benefits that other potential customers can relate to and find convincing. A success story demonstrates how a product or service has positively impacted a customer, creating a compelling narrative that can inspire others to support or adopt the solution. This direct evidence of success can strongly influence stakeholders and generate advocacy.
how about create success story ?
Correct Answer: Creating a Customer Success Plan. Key word is drive, this mean a journey. Success Story in one shot.
B. creating a Customer Success Plan
B is correct
I would go with B. D is tempting as success story can highlight the value of a product or service and demonstrate how it has helped a particular customer succeed but this is not the primary task that drives advocacy
Exactly D, other activities is no necessary to solve with stakeholders. When you are no aligned on what is success story you can not create CSP.
Creating a success story, is the more importe fir advocacy
Correction, B is correct.
Giving the customer a success story to tell will lead to advocacy.
B creating a Customer Success Plan is the best option. Executing the success plan would be even better ;-).
B Correct
Speak with all stakeholders