What is the best way to resolve an issue caused by a frozen process?
What is the best way to resolve an issue caused by a frozen process?
The best way to resolve an issue caused by a frozen process is to kill the process. This action directly targets the problem by terminating the unresponsive process without affecting other running processes or the system as a whole. It's a quicker and more efficient solution compared to restarting or rebooting the entire machine, which would disrupt all services and processes.
CCTE R81.20, P237: The first step to resolve a process freeze with the least amount of impact is to reboot (restart) the entire system. ln situations where rebooting the entire system is not an immediate option, restart the user mode process manually, then schedule a reboot at the earliest possible opportunity. If a system reboot does not resolve the issue, there might be more serious issues. Contact Check Point Support for assistance.
Page 229 of the book, section Remedies: "The resolve a process freeze with the least amont of impact, perform a reboot to restart the entire system. In situations where performing a reboot is not an immediate option, restart the User mode process as a workaround and then reschedule a reboot of the server at the earliest possible opportunity". (yes, the first "The" should be "To").
Kill the process is better
Kortex: The resolve a proce ss freeze with the least amount of impact, perform a reboot to restart the entire system. In situations whe re performing a reboot is not a n immediate option, restart the User mode process as a workaround and then reschedule a a reboo t of the server at the earliest possible opportunity.
Sorry it should be A